Política de envío
Order Processing:
- Orders are processed within 1-3 business days after payment is received, excluding weekends and holidays.
- Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods and Rates:
- We offer standard and expedited shipping options.
- Shipping rates are calculated based on the weight of your order and your location.
Estimated Delivery Times:
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 1-3 business days.
- Pre-Orders take longer around 1-2 months MAX
International Shipping:
- Please note that we are not responsible for any additional international delivery fees, as these are determined by your local customs office and are beyond our control. Payment of these fees is the customer’s responsibility. If you choose not to pay them, your order may be returned or delayed at your own risk, and refunds will not be granted in such cases.
Shipping Restrictions:
- Some items may have shipping restrictions due to size, weight, or destination.
Shipping Damage or Loss:
- In the event that your order is damaged during shipping or lost in transit, please contact us within 48 hours of delivery so that we can assist you.
Contact Information:
- If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at trulydivine.help@gmail.com